THE IMPACT OF TECHNOLOGY AND INFORMATION IN INCREASING THE QUALITY OF SERVICES AT MTsN 1 SUKAMARA, CENTRAL KALIMANTAN PROVINCE

Authors

  • Muhammad Yunus Rangkuti STMIK MIC Cikarang
  • Jonisar Jonisar SD Muhammadiyah 03 Kreatif Pamulang
  • Misbah Misbah Kementerian Agama
  • Iim Wasliman Universitas Islam Nusantara
  • Yosal Iriantara Universitas Islam Nusantara

Keywords:

Dampak, Teknologi Informasi, Kualitas Pelayananan

Abstract

ABSTRACT Along with the times, the development of technology is also increasing rapidly. Almost all corners of the world use information technology. The presence of information technology is very influential for human life. Its presence brings significant changes and is able to make it easier for humans to do work and live their lives. One of them is for the service sector, technology is very helpful in providing services in educational places. Information technology can improve the quality of educational services for the better. In this study the authors will analyze how information technology can affect the quality of administrative services in schools to make it easier for administrators to work at MTs Negeri 1 Sukamara. This study used a qualitative descriptive approach at Madrasah Tsanawiyah Negeri 1 Sukamara, Central Kalimantan. In determining the informants, this study used a purposive sampling technique to select key informants. From the research conducted it is known that various steps have been taken by MTSN 1 Sukamara to optimize the use of information and communication technology in school learning. motivate teachers personally to utilize information and communication technology. Providing workshops and trainings to utilize information and communication technology (ICT) in the implementation of learning, both training carried out independently and training organized by parties    

Keywords: Impact, Information Technology, Service Quality.

 

References

Rochaety Eti, (2006)Rahayuningsih Pontjorini, Prima Gusti Yanthi, Sistem Informasi Manajemen Pendidikan, (Jakarta: Bumi Aksara, 2006). h. 85

Sarlito. W. Sarwono, (2010) Psikologi Remaja (Cet XIII; Jakarta: Raja Grafindo, 2010), h. 139.

Wardana, Ainal (2017)”Hubungan Implementasi Total Quality Manajemen (TQM) Dengan Meningkatkan Kualitas Pelayanan Administrasi di SMA Negeri 11 Makassar”, Skripsi. Makassar: Fak. Tarbiyah dan Keguruan UIN Alauddin Makassar

Eric Deeson, (1991)., Dictionary of Information Technology, Harper Collins Publishers Glasgow,UK.

Menkominfo. 2017. Penetrasi Internet 2017 naik, Pengguna Masih Dominan di Wilayah Urban. Diakses melalui https://kominfo.go.id/penetrasi-internet2017-naik-pengguna-masih-dominan-di-wilayah-urban

Uno, Hamzah.H, 2010.Teknologi Komunikasi dan Informasi Pembelajaran, Bumi aksara, Jakarta.

Published

2023-01-14

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